GeneralWhat about Materials used?All are ADA certified “Top Shelf” materials….Please refer to our Materials List. Is communication ever a problem?NEVER…You can speak with a designated contact in China at any time, and also to Sharon or Tom at the Home Office in PA. What about quality?At CORE we pride ourselves on CONSISTENTLY high quality.Can you help me when a package may be held ?Yes, we do have contacts at both agencies.Will any of my cases ever be late ?Not often, the FDA or Customs may hold a package for a day.How long does it take to receive finished work back?Normally a week or less from the date you shipped.What is the definition of LIFETIME ?As long as we are doing business with each other. How long do you guarantee your work for ?At CORE we give a LIFETIME warranty with every case!Do you charge for remakes?No, as long as the case to be remade is returned.Who pays for shipping ?We each pay one way.Do I ship directly to Core in Pennsylvania? No, you will be shipping directly to China.
What about Materials used?
All are ADA certified “Top Shelf” materials….Please refer to our Materials List.
Is communication ever a problem?
NEVER…You can speak with a designated contact in China at any time, and also to Sharon or Tom at the Home Office in PA.
What about quality?
At CORE we pride ourselves on CONSISTENTLY high quality.
Can you help me when a package may be held ?
Yes, we do have contacts at both agencies.
Will any of my cases ever be late ?
Not often, the FDA or Customs may hold a package for a day.
How long does it take to receive finished work back?
Normally a week or less from the date you shipped.
What is the definition of LIFETIME ?
As long as we are doing business with each other.
How long do you guarantee your work for ?
At CORE we give a LIFETIME warranty with every case!
Do you charge for remakes?
No, as long as the case to be remade is returned.
Who pays for shipping ?
We each pay one way.
Do I ship directly to Core in Pennsylvania?
No, you will be shipping directly to China.
Name*
E-Mail*
